This app has a big flaw that it is unable to show nearby subway station on its map when checking out hotels in Taiwan. Need to go back to Google map to verify. Agoda has done a good job on this part, hotels.com needs to improve and learn from its competitor. The other big problem is hotels.com cannot offer hotels in certain locations but Agoda can. Make sure your company keeps up with your competitors.
Chiyinglee about Hotels.com: Book Hotels & More, v5.2.5